Privacy policy

Privacy Policy

Your privacy is important to me. This policy outlines how Pauline Doohan of Doohan Consulting Limited handles and protects any information that you share when using this website or during in-person coaching and training sessions.

Data Collection, Processing, and Security

The personal information collected from you enables me to provide services that may be of interest to you. I treat your information with the utmost care, applying rigorous measures to ensure confidentiality and security. Details on data handling by third-party services I use are included in the linked resources within this document.

Your information is securely stored on Workshop Angel and on a password-protected computer. My backup hard drive is kept in a secure location in my home.

All communications between your browser and this website are hosted in a secure UK data center, with software kept up-to-date. For training, group sessions, or one-on-one communications, I use Gmail and other trusted platforms.

Cookies

Like most websites, mine uses cookies to enhance user experience. Cookies track site usage and help improve functionality. You may disable cookies and adjust privacy settings in your web browser’s options.

Course Bookings

When booking a course, event, or service, you may be asked for necessary details, including your name, address, phone number, email, and payment information. Bookings are processed via Workshop Angel, and payments are handled through Stripe or direct Bank Transfer. I do not access your credit card information. Attendee records are stored securely on my password-protected computer.

Newsletter and Mailing List

If you subscribe to my mailing list, I’ll send occasional updates on news and events. You can unsubscribe anytime using the link in any email. Workshop Angel manages my mailing list.

One-on-One Sessions and Introductory Calls

Bookings for individual sessions can be made through my website, which sends notifications via Calendly. Sessions are typically conducted on Zoom.

During sessions, I may take brief notes to remember key discussion points and agreed actions. To protect your privacy, notes are recorded without using your full name. Details on how I securely store notes are in the Data Processing and Security section above.

Third-Party Links

This website may contain links to third-party websites. I am not responsible for the privacy practices of these sites, and I recommend reviewing their privacy policies when you visit them. This Privacy Policy only applies to this website and face-to-face coaching or training.

Your Rights

  • I do not sell, rent, or disclose your information to unauthorized third parties.

  • You may request to view the information held about you and correct inaccuracies.

  • Your information is retained for as long as required by law or for a reasonable period.

Children’s Privacy

This site does not knowingly collect information from children under 18 without parental consent. Children may view this site, but data should not be submitted by individuals under 18 without guardian approval.

Breach of Privacy

If you believe your privacy has been compromised through this site, please contact me immediately. I will work to resolve any issues as quickly as possible.

Policy Updates

Please review this policy periodically, as updates may be made to reflect changes in the law or services provided. The "last updated" date at the bottom of this page will indicate any revisions.

Last Updated: 5th November 2024